Nail Riot Co.
Policies
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Please double check your order before submitting. Each set is handmade specifically for you, orders cannot be changed or canceled once production has started.
By placing an order, you agree to Nail Riot Co. policies.
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All Nail Riot Co. sets are handmade to order. Please allow [3-5 business days] for your order to be made before it ships.
Processing times do not include shipping time.
During launches, holidays, or high-volume periods, processing may take slightly longer. Any updates will be communicated through our website or social media.
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Once your order has shipped, you will receive tracking information via email.
Nail Riot Co. is not responsible for packages that are delayed, lost, stolen, or marked as delivered by the carrier. Please make sure your shipping address is correct before placing your order.
If your package is marked as delivered but you cannot locate it, please contact your local carrier.
Repairs needed after one week will require a new manicure set.
Proper aftercare is key to maintaining and protecting your nails. Aftercare instructions will be explained during your appointment, and aftercare cards are available for you to take home*
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Due to the handmade and personal nature of our products, all sales are final.
We do not accept returns or exchanges for incorrect sizing, change of mind, or ordering the wrong design.
If your order arrives damaged or you believe you received the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the issue.
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Customers are responsible for selecting the correct nail size.
Please carefully follow our sizing instructions before ordering. Nail Riot Co. is not responsible for incorrect sizing chosen by the customer.
If you are unsure of your size, we recommend purchasing our sizing kit.
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Custom orders are available on a limited basis and must be approved before purchase. We will reach out prior to making set to confirm all details.
Because custom sets are created specifically for the customer, they are final sale and cannot be returned or exchanged.
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Our press-ons are designed to be reusable when properly applied and removed.
Nail Riot Co. is not responsible for damage to natural nails caused by improper application, removal, excessive wear, or failure to follow nail care instructions.
Never force or peel off press-ons. Use the recommended removal method to protect your natural nails.
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For the best results, apply press-ons to clean, dry, oil-free nails.
Avoid applying press-ons immediately after using oils, lotions, or cuticle products, as this may affect adhesion.
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Have a question about your order? We’re happy to help.
Please contact us at shopnailriot@gmail.com and include your order number when applicable.
Nail Riot Co. reserves the right to refuse or cancel an order in cases of suspected fraud, abuse, or violation of our policies.
Thank you for supporting a small business and wearing the riot